Shipping Information We aim to process and ship all orders as efficiently as possible. Below you’ll find clear information about our shipping process, delivery within the European Union, and order tracking. Order Processing We do our best to process and ship orders within 1 business day (Monday to Friday, excluding holidays). Our aim is to get your purchases to you as quickly as possible. Please be aware that shipping times may extend beyond our standard processing window following a new collection launch or during sale periods due to the increased volume of orders. Rest assured, our team is working diligently to dispatch all orders as swiftly as possible. Shipping Destinations We currently offer shipping within the European Union. Available destinations are displayed at checkout. For countries not listed above, please contact our Customer Service. We will assist you and make every effort to add your country to our shipping options.

Returns can be requested within 14 days of receiving your order. To be eligible for a return, items must be: Unworn and unused With original tags attached In their original packaging Accompanied by proof of purchase How to Request a Return To start a return, please contact us at info@bngl.eu within 14 days of delivery. Returns sent without prior approval will not be accepted. Once your return request is approved, you will receive instructions on how to proceed.